Support & Help

TELOS IPTV Player

Notice: TELOS IPTV Player is a generic media player. We do not host, provide, or curate any streams, channels, EPG data, or content. Content is supplied by the user-configured Xtream-compatible server. Users are solely responsible for the legality of their server and the content accessed through it.

Contact

Questions, issues or feedback? Email us — we usually reply within 48 hours (business days).

Email: support@thenocompany.org

Getting Started

TELOS IPTV is a pure player. To use it you need your own subscription with an Xtream-Codes-compatible provider. On first launch, enter your provider's credentials in the setup screen:

  • Server URL — e.g. http://server:port (from your provider)
  • Username — from your provider
  • Password — from your provider

Your credentials are stored only locally and encrypted on your device.

Frequently Asked Questions

Does TELOS provide content or channels?

No. TELOS contains no streams, channels or playlists. All content comes from the server you configure yourself.

I don't see any content

Check your provider's server URL, username and password for typos and make sure your subscription is active. For persistent issues, contact your provider first.

Playback stutters

This usually depends on your internet connection or your provider's server performance. Try Wi-Fi instead of cellular and check your bandwidth.

Subscription / purchase

Optional TELOS Plus purchases are handled through your Apple account and can be managed or cancelled under Settings → Subscriptions on iOS.

Legal

EN